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If for any reason you need to make a return, please refer to the following instructions so that we may facilitate your crediting process:
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Please either e-mail
Customer Service or call us at
1.800.645.5314
option
1-1-2
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You will be issued a Bellco Return Authorization (RA) reference number
along with
instructions on how your return will be processed. The Return
Authorization form will be faxed or delivered to your facility, which you will enclose with the return. Any returns caused by Bellco will be issued a call tag for return. All others will require that the sender be responsible for the
return freight charges.
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To avoid
de-stickering charges, remove all stickers before returning
the product.
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To receive credit, product must be in clean, undamaged condition
after sticker removal.
A styrofoam refrigerator container in which the product was originally shipped. Refrigerated merchandise must be returned Monday through Thursday only!
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If you do not have the original container, please request one from
Customer Service.
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Please add frozen ice packs. To avoid
damaging the manufacturers’
packaging, please place the ice packs next to – but not touching –
the product.
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Refrigerated products must be returned via
overnight priority service.
Returns caused by Bellco will be returned
via UPS
A.R.S.
(Air Return Service). If you do not have an
A.R.S.
label, please ask
your
Customer Service Representative to
mail labels
to your attention.
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Class II Narcotic Returns must have prior approval and the necessary
Federal forms issued by Bellco included in the return. Narcotics
must be on a separate return form.
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